Training and Helpdesk

We offer several different types of support.

Help Desk – If you need immediate help with any of our systems please contact the AgencyWorks Help Desk at 1-800-679-2220, email support@agencyworks.com, or access the knowledge base at http://helpdesk.agencyworks.com.

Training
AgencyWorks offers a comprehensive selection of resources designed to help new users get up to speed quickly and help experienced users increase efficiency and productivity. Our training website is accessed via a secure connection from our software. Our users enjoy online access to our comprehensive training guides with step-by-step instructions on all aspects of our software. Users also have access to a variety of pre-recorded webinars, which can be viewed at their own pace.

Available resources:

• Implementation Services
• Online Training Manuals and Knowledge Base
• Remote Webinar and On-site Training options available
• Web-Based and Toll-Free Technical Support
• Dedicated Project and Account Managers
• Ongoing weekly web training available at no cost via our online "Boot Camp" seminars
• In person training opportunities to learn the ropes in a group setting
• An annual User Group Meeting to exchange ideas and hear what’s new in a fun and educational forum

Please contact your sales person, account manager or the help desk to learn more about any of the training options. Contact Us